Yes, its that simple! ☻ If you are having trouble, feel free to contact us.
What if you don't have a scanner?
No problem! You can either use your smart phone and take a picture of it, or make a photo copy of it and mail it in to us! -- Start Designing Here
Our basic charm/pendant measures up to 1”x1” excluding bail or charm top. -- See Examples Here
What kind of jewelry can we make?
Right now we only offer a Pendant or Charm, but we are working on Keychains and other items.
What is the jewelry made from?
All of our jewelry is made from 925 Sterling Silver.
What sort of artwork can we use?
We can use ANY TYPE of drawings in pencil, pen, crayon, marker, chalk or paint. We have made jewelry using professional or amateur photographs, pictures of sidewalk chalk drawings. Additionally, we can do handprints footprints and paw prints. -- See Examples Here
How long does it take to get my jewelry?
After we receive your payment, it usually takes 14-21 days to create your custom piece. Shipping in the US Takes 2-3 business days and shipping worldwide can take 7-14 business days.
What is the difference between a pendant and a charm?
Our charms are designed to hang from a Pandora style charm bracelet. Charms come with a sterling silver charm top that has a 4.5mm opening.Pendants:
A pendant is designed to hang from a chain generally around the neck.
Will you send orders to APO/FPO Addresses?
Yes, we can ship to APO/FPO/DPO military addresses with no problem!
If I send a design, who retains the copyright?
We don’t acquire the rights to your design, and we will not sell additional recreations of your piece without your permission. We may, however, use pictures submitted in our marketing efforts. For example we often post on facebook and on our site images of submissions with or without an accompanying image of the piece that we have made.
Why does my order say ‘processing’ or ‘pending’?
Your order will say processing or pending until it ships. The moment your item ships, you will get an email with a tracking number.
Have Additional Questions⁇ ☎ Contact Us